December vehicle registration notices contain error

MEDIA RELEASE

(Note: All counties are affected by this same error.)

The Hawai’i County Motor Vehicle Registration office advises residents that the recently mailed December 2011 vehicle registration renewal notice contains an incorrect total due amount. The renewal notices, mailed on November 18, did not include the current increase in State of Hawai’i weight tax and registration fee because of a statewide computer programming error.

Corrected registration renewal notices will be mailed with the words “CORRECTED MOTOR VEHICLE RENEWAL” appearing above the mailing address. Residents are asked to wait for the corrected mailing prior to sending their payment or renew their vehicle registration online at https://mvr.ehawaii.gov/, or pay at the nearest Motor Vehicle Registration office located in Hilo, Kona or Pahoa. The correct total due amount is reflected online and at the Motor Vehicle Registration offices. If the applicant returns the renewal with an incorrect payment amount, the renewal will be rejected for the correct amount. Vehicle registration renewals are due December 31, 2011.

Vehicle Registration and Licensing Division Manager, Lee Lord apologizes for the inconvenience and adds that the state reports: “steps have been implemented to prevent a reoccurrence.”

For more information, call the Hawaii County Motor Vehicle Registration office at (808) 961-8351.

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HNN: Vehicle registration mistake is statewide