Safe Hotels, Safe Hawaii Operational Guidelines for Safe Hotel Operations in Pandemic Conditions

by James Hardway and Dr. Scott Miscovich, April 10, 2020 (LINK)

These guidelines are the product of research and recent practical experience gathered by the Hotel and Restaurant Industry Employment & Training Trust (HARIETT) and its subsidiary Banquet Solutions Hawaii, in its recent program to perform the initial set up and continuing operations of the Temporary Quarantine Center at Iwilei on Oahu in the State of Hawaii. The Center was set up at the request of the State of Hawaii Department of Health. The Center is currently operating as a partnership between Banquet Solutions Hawaii, the Institute for Human Services and the Hawaii Homeless Healthcare Hui (H-4) on behalf of the State of Hawaii. UNITE HERE Local 5 participated in the planning and launch of the facility, and represents the cleaning, laundry and food service workers currently working there.

This document has been prepared by the authors for use by hotels seeking to expeditiously amend their traditional hotel operations to safely operate under pandemic conditions. This document is intended to provide detailed hands-on advice to enable hotels to offer safe and secure lodgings for guests, and safe and healthy working conditions for hotel staff.

These guidelines are drawn from practical experience at the Iwilei facility, and therefore deal primarily with the room preparation, room and public area cleaning and laundry operations conducted there. The authors continue to examine other aspects of hotel operations and will provide further guidance to hotels amending work procedures beyond those addressed here as that material becomes available.

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