Friday, February 28, 2020
Hawai'i Free Press

Current Articles | Archives

Tuesday, March 31, 2015
VA inspector general: Hawaii supervisor manipulated vets' benefit data
By News Release @ 4:01 AM :: 3390 Views :: Ethics, Military

Title: Review of Alleged Data Manipulation at VA Regional Office Honolulu, HI

From Office of Inspector General, Veterans Administration, March 26, 2015


On October 29, 2014, the Office of Inspector General (OIG) received a request from the Director of the Honolulu VA Regional Office (VARO) asking that the OIG assess alleged data manipulation involving a supervisory employee from that office. Specifically, a Honolulu VARO fact-finding initiative revealed a supervisor improperly removed controls from an electronic record used to identify and process claims without taking the appropriate actions. Additionally, results from their fact-finding indicated this supervisor directed staff to disregard Veterans Benefits Administration (VBA) policy when processing some claims.

We substantiated the allegation that the supervisor inappropriately removed controls in the electronic record used to track and identify claims related to verifying the status of veterans’ dependents without taking proper actions to complete the claims. We reviewed 139 cases and determined the supervisor inappropriately removed system controls for 100 benefits claims. The supervisor admitted to removing controls from the electronic record but stated it was not his intention to misrepresent data. Further, in one instance, we determined the supervisor instructed VARO staff to disregard VBA policy related to a claim involving recoupment of separation pay.

The actions to remove claims from the electronic record misrepresented the VARO’s claims inventory and timeliness measures, and impaired its ability to measure and manage its workloads. Further, some veterans may have continued to receive additional compensation for dependents that they were not entitled to receive.

The inappropriate actions described in this report undermine program effectiveness. Therefore, we recommended the Honolulu VARO Director take immediate action to correct, as appropriate, all improper actions taken by the supervisor. We also recommended the Director confer with VA Regional Counsel to determine the appropriate administrative action to take, if any, against this employee.

The VARO Director concurred with our recommendations and management’s planned actions are responsive and we will follow up as required. The VARO Director informed us the supervisor that took the improper actions related to dependency claims resigned his position.

PDF: Download Report

HotAir: Video: VA scandals “far from over,” as far as … Hawaii

SA: VA official's scheme led to sham payments

AP: VA inspector general: Hawaii supervisor manipulated vets' benefit data


TEXT "follow HawaiiFreePress" to 40404

Register to Vote


808 Silent Majority

808 State Update AM940


ACA Signups Hawaii



Alliance Defending Freedom

Aloha Life Advocates

Aloha Pregnancy Care Center

American Council of Trustees and Alumni

American Mothers of Hawaii



Antonio Gramsci Reading List

A Place for Women in Waipio

Astronomy Hawaii

Audit The Rail

Ballotpedia Hawaii

Better Hawaii 

Blaisdell Memorial Project

Broken Trust 

Build More Hawaiian Homes Working Group

CAFR Hawaii

Castaway Conservative

Children's Alliance Hawaii

Children's Rights Institute

Christian Homeschoolers of Hawaii

Citizens for Recall

Cliff Slater's Second Opinion

Coffee Break

CSIS Pacific Forum

DAR Hawaii

DVids Hawaii

E Hana Kakou Kelii Akina

E Māua Ola i Moku o Keawe

Farmers For Choice Hawaii


Fix Oahu!

Follow the Money Hawaii

Frank in Hawaii

Front Page Magazine

Frontline: The Fixers

Genetic Literacy Project

Get Off Your Butts!

God, Freedom, America

Grassroot Institute

Hawaii Aganst Assisted Suicide

Hawaii Aquarium Fish Report

Hawaii Aviation Preservation Society

Hawaii Catholic TV

Hawaii Christian Coalition

Hawaii Cigar Association

Hawaii Coalition Against Legalized Gambling

Hawaii ConCon Info

Hawaii Credit Union Watch

Hawaii Crime Victims' Rights

Hawaii Crop Improvement Association

Hawaii Debt Clock

Hawaii Defending Marriage

Hawaii Defense Foundation

Hawaii Families for Educational Choice

Hawaii Family Advocates

Hawaii Family Forum

Hawaii Farmers and Ranchers United

Hawaii Farmer's Daughter

Hawaii Federalist Society

Hawaii Federation of Republican Women

Hawaii Firearm Community

Hawaii Fishermen's Alliance

Hawaii Future Project

Hawaii Gathering of Eagles

Hawaii History Blog

Hawaii Homeschool Association

Hawaii Jihadi Trial

Hawaii March for Life

Hawaii Meth Project

Hawaii's Partnership for Appropriate & Compassionate Care

Hawaii Public Charter School Network

Hawaii Rifle Association

Hawaii Right to Life -- Big Island

Hawaii Right to Life -- Oahu

Hawaii Shield Law Coalition

Hawaii Shippers Council

Hawaii Smokers Alliance

Hawaii State Data Lab

Hawaii Together

Heritage Foundation

HI Coalition Against Legalized Gambling



Hiram Fong Papers

Homeschool Legal Defense Hawaii

Honolulu Homeless Crisis

Honolulu Navy League

Honolulu Traffic

Horns of Jericho Blog

House Minority Blog

House Republican Caucus YouTube


Hump Day Report

I Vote Hawaii

If Hawaii News

Imua TMT

Inouye-Kwock, NYT 1992

Inside the Nature Conservancy

Inverse Condemnation

Investigative Project on Terrorism

Iowa Meets Maui

Jackson v Abercrombie

Jihad Watch

Judgepedia Hawaii

July 4 in Hawaii

Kahle v New Hope

Kakaako Cares

Kau TEA Party

Kauai Co GOP

Keep Hawaii's Heroes


Land and Power in Hawaii

Legislative Committee Analysis Tool

Lessons in Firearm Education

Lingle Years

Malulani Foundation

Managed Care Matters -- Hawaii

Malama Pregnancy Center of Maui

Mauna Kea Recreational Users Group

Middle East Forum--The Legal Project

Mililani Conservatives for Change

Military Home Educators' Network Oahu

Missile Defense Advocacy

MIS Veterans Hawaii

Muslim Brotherhood in America

NAMI Hawaii


National Christian Foundation Hawaii

National Parents Org Hawaii

National Wind Watch

New Zeal

NFIB Hawaii News

No GMO Means No Aloha

Northwest Economic Policy Seminar

Not Dead Yet, Hawaii

Now What I Really Think

NRA-ILA Hawaii

Oahu Alternative Transport

ObamaCare Abortion Hawaii


OHA Lies

Opt Out Today

Pacific Aviation Museum

Patients Rights Council Hawaii

PEACE Hawaii

People vs Machine

Pritchett Cartoons 

Pro-GMO Hawaii


Rental by Owner Awareness Assn

Republican Party -- Hawaii State

Research Institute for Hawaii USA

Rick Hamada Show

RJ Rummel

Robotics Organizing Committee

School Choice in Hawaii

SIFE Remington

SIFE W. Oahu 

Sink the Jones Act

Smart About Marijuana--Hawaii

St Marianne Cope

State Budget Solutions Hawaii

State Policy Network

Statehood for Guam

Tax Foundation of Hawaii

The Harriet Tubman Agenda

The Long War Journal

The Real Hanabusa

Time Out Honolulu

Trustee Akina KWO Columns

Truth About Trade & Technology - Hawaii

UCC Truths

Union Members Know Your Rights

US Tax Foundation Hawaii Info

Valor in the Pacific

VAREP Honolulu

West Maui Taxpayers Association

What Natalie Thinks

Whole Life Hawaii