Thursday, March 28, 2024
Hawai'i Free Press

Current Articles | Archives

Thursday, July 25, 2019
Military Consumers Target for Scams and Unethical Business Practices
By News Release @ 10:48 PM :: 5004 Views :: Ethics, Military, Small Business

Military Consumers Target for Scams and Unethical Business Practices

BBB release Military Report on Marketplace Challenges

News Release from Better Business Bureau, July 25, 2019

Honolulu, HI – Military consumers face unique challenges in the marketplace that can result in higher median losses to scammers and other marketplace fraud, according to the Better Business Bureau’s new report, Military Consumers & Marketplace Trust: An Analysis of Marketplace Challenges Facing the Military Community (BBB.org/MilitaryReport).

The report looked at the more than 28,000 business complaints and 5,000 scam reports submitted to BBB by military consumers in 2018 and then compared those to reports of all consumers in the U.S. and Canada to highlight key differences reported by military consumers. The Better Business Bureau Institute for Marketplace Trust (BBB Institute) partnered with the Association of Military Banks of America (AMBA) to release this report during Military Consumer Month.

“Trust is vitally important in the military community,” said Melissa Bittner, who manages BBB’s Military & Veterans Initiative, including BBB Military Line®. “Knowing which businesses military families can trust while navigating life in the military is essential, because scammers prey on individuals who must make quick purchasing decisions.”

One scenario where military consumers are often forced to make quicker purchasing decisions than the majority of consumers is during Permanent Change of Station moves. Military consumers filed more complaints about securing and maintaining their homes, moving, and purchases related to relocation than the general population, and they also reported higher rates of losing money to home improvement scammers. Relocation can also make finding secure, stable employment a challenge for spouses and other family members.

Military consumers reported losing a median of $200 when falling victim to a scam, according to data collected through BBB Scam Tracker®, BBB’s interactive online reporting tool (BBB.org/ScamTracker). This is 32% higher than the $152 reported by all consumers in 2018.

“Employment scams were the riskiest scams for military consumers, as they were for all consumers in 2018, according to the BBB Scam Tracker Risk Report (BBB.org/RiskReport),” said Melissa Lanning Trumpower, executive director of the BBB Institute. “The difference is that for military consumers the median losses reported were $2,460—more than double that of all consumers.”

“There are legal protections in place to support service members and their families in the marketplace, but scammers don’t care about what is legal or ethical,” said Steven Lepper, president and CEO of AMBA. “Education is our best defense to prevent military consumers from losing their money to fraudsters.” AMBA is comprised of banking institutions that serve military personnel and their families around the world. “It’s our duty to ensure high-quality financial readiness resources get into the hands of our men and women in uniform. Reports like these help guide our education efforts, and we are proud to partner with the Better Business Bureau in advancing a trustworthy marketplace.”

For more highlights from Military Consumers & Marketplace Trust: An Analysis of Marketplace Challenges Facing the Military Community, download the infographic at BBB.org/MilitaryReport.

For the full report, go to BBB.org/MilitaryReport.

Learn more about BBB Military Line® and BBB’s resources and tools for military consumers at BBB.org/Military.

###

ABOUT BBB: For more than 100 years, the Better Business Bureau has been helping people find businesses, brands, and charities they can trust. In 2018, people turned to BBB more than 173 million times for BBB Business Profiles on nearly 5.4 million businesses and Charity Reports on 11,000 charities, all available for free at BBB.org. The International Association of Better Business Bureaus (IABBB) is the umbrella organization for the local, independent BBBs in the United States, Canada, and Mexico. The BBB Institute for Marketplace Trust is IABBB’s educational foundation.

ABOUT AMBA: The Association of Military Banks of America (AMBA) was founded in 1959. AMBA is a not for profit association of banks operating on military installations, banks not located on military installations but serving military customers, and military banking facilities designated by the U.S. Treasury. The association's membership includes both community banks and large multinational financial institutions, all of which are insured by the Federal Deposit Insurance Corporation.

Links

TEXT "follow HawaiiFreePress" to 40404

Register to Vote

2aHawaii

808 Silent Majority

Aloha Pregnancy Care Center

AntiPlanner

Antonio Gramsci Reading List

A Place for Women in Waipio

Ballotpedia Hawaii

Broken Trust

Build More Hawaiian Homes Working Group

Christian Homeschoolers of Hawaii

Cliff Slater's Second Opinion

DVids Hawaii

FIRE

Fix Oahu!

Frontline: The Fixers

Genetic Literacy Project

Grassroot Institute

Habele.org

Hawaii Aquarium Fish Report

Hawaii Aviation Preservation Society

Hawaii Catholic TV

Hawaii Christian Coalition

Hawaii Cigar Association

Hawaii ConCon Info

Hawaii Debt Clock

Hawaii Defense Foundation

Hawaii Family Forum

Hawaii Farmers and Ranchers United

Hawaii Farmer's Daughter

Hawaii Federalist Society

Hawaii Federation of Republican Women

Hawaii History Blog

Hawaii Homeschool Association

Hawaii Jihadi Trial

Hawaii Legal News

Hawaii Legal Short-Term Rental Alliance

Hawaii Matters

Hawaii's Partnership for Appropriate & Compassionate Care

Hawaii Public Charter School Network

Hawaii Rifle Association

Hawaii Shippers Council

Hawaii Smokers Alliance

Hawaii State Data Lab

Hawaii Together

HIEC.Coop

HiFiCo

Hiram Fong Papers

Homeschool Legal Defense Hawaii

Honolulu Moms for Liberty

Honolulu Navy League

Honolulu Traffic

House Minority Blog

Imua TMT

Inouye-Kwock, NYT 1992

Inside the Nature Conservancy

Inverse Condemnation

Investigative Project on Terrorism

July 4 in Hawaii

Kakaako Cares

Keep Hawaii's Heroes

Land and Power in Hawaii

Legislative Committee Analysis Tool

Lessons in Firearm Education

Lingle Years

Managed Care Matters -- Hawaii

Malama Pregnancy Center of Maui

MentalIllnessPolicy.org

Military Home Educators' Network Oahu

Missile Defense Advocacy

MIS Veterans Hawaii

NAMI Hawaii

Natatorium.org

National Christian Foundation Hawaii

National Parents Org Hawaii

NFIB Hawaii News

No GMO Means No Aloha

Not Dead Yet, Hawaii

NRA-ILA Hawaii

Oahu Alternative Transport

Obookiah

OHA Lies

Opt Out Today

OurFutureHawaii.com

Patients Rights Council Hawaii

PEACE Hawaii

People vs Machine

Practical Policy Institute of Hawaii

Pritchett Cartoons

Pro-GMO Hawaii

P.U.E.O.

RailRipoff.com

Rental by Owner Awareness Assn

ReRoute the Rail

Research Institute for Hawaii USA

Rick Hamada Show

RJ Rummel

Robotics Organizing Committee

School Choice in Hawaii

SenatorFong.com

Sink the Jones Act

Statehood for Guam

Talking Tax

Tax Foundation of Hawaii

The Real Hanabusa

Time Out Honolulu

Trustee Akina KWO Columns

UCC Truths

US Tax Foundation Hawaii Info

VAREP Honolulu

Waagey.org

West Maui Taxpayers Association

What Natalie Thinks

Whole Life Hawaii

Yes2TMT